Frequently Asked Questions

Everything you need to know about your Maxton Design shopping experience.

How long will it take to receive my order?

Standard domestic shipping typically takes 3-5 business days, while international deliveries can take between 7-14 business days depending on your location and chosen shipping method.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply initiate your return through our online portal to receive a prepaid shipping label.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay.

Can I track my package in real-time?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress until it reaches your door.

Are your materials sustainably sourced?

At Maxton Design, we are committed to ethical fashion. We prioritize organic cotton and recycled fabrics across our collections to reduce our environmental footprint.